Just wondering if anyone's clients are dealing with this issue. DBS was highly recommended by the Bridal Bargains book as a way to save money. The authors advised brides go to their local bridal salons and try on dresses, etc. but not order anything. Instead, after finding a dress they liked (and writing down the stock number) they should order through DBS. Now many brides are stranded without their gowns, bridesmaids dresses, mother's gowns. Bridal Bargains is caught in the middle, since they recommended DBS, and is getting messages from frantic brides whose weddings are coming up soon.
Bridal Bargains contacted various wedding gown companies and posted a list of their policies regarding this disaster. Some companies will ship directly to the brides who placed orders. Some will only do so at a surcharge of 20-30% above the discount price the bride already paid. Others said they will only deliver the dresses to a salon (who will then charge the bride their usual markup). Others won't do a thing since they don't deal directly with consumers at all.
In attempting to fill orders, DBS sent some brides a different gown from what they ordered, but which DBS considered comparable. They say the brides can sell them if they don't want to wear them.
Interestingly, bridal salons petitioned the manufacturers NOT to ship the dresses directly to brides. I guess they got tired of being shopped and wasting time on brides who had no intention of ordering at the salon (but who later ordered through DBS).
Here's the story on Bridal Bargain's site -- http://www.windsorpeak.com/bridalbargains/dbs911.html
DBS Annoucement -- http://www.thewbalchannel.com/news/4717691/detail.html
Stanee
Bridal Bargains contacted various wedding gown companies and posted a list of their policies regarding this disaster. Some companies will ship directly to the brides who placed orders. Some will only do so at a surcharge of 20-30% above the discount price the bride already paid. Others said they will only deliver the dresses to a salon (who will then charge the bride their usual markup). Others won't do a thing since they don't deal directly with consumers at all.
In attempting to fill orders, DBS sent some brides a different gown from what they ordered, but which DBS considered comparable. They say the brides can sell them if they don't want to wear them.
Interestingly, bridal salons petitioned the manufacturers NOT to ship the dresses directly to brides. I guess they got tired of being shopped and wasting time on brides who had no intention of ordering at the salon (but who later ordered through DBS).
Here's the story on Bridal Bargain's site -- http://www.windsorpeak.com/bridalbargains/dbs911.html
DBS Annoucement -- http://www.thewbalchannel.com/news/4717691/detail.html
Stanee
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